So last weekend I was looking forward to a long overdue appointment to get a facial and eye brow wax at a local franchise establishment. I had visited the place last year and thought it was decent not grand but not bad either. A few days prior to Saturday’s appointment I rang them up and asked if they had any earlier time slots than 3:15 and that I wanted to get my eyebrows waxed at the same time as the facial. I was told “to just ask the esthetician when I came about the eyebrow wax.” Sure no problem. Saturday arrived I checked in and waited for the esthetician who escorted me back to her room and went over some preliminary instructions. I then reminded her about the eyebrow wax and she said no the “brewing machine had not been turned on and needed a hour to get hot” ( I’m paraphrasing her response). So I countered then heat it up now since the facial takes about 50-55 minutes and the eye brow wax will take like 10 minutes. She said no. I told her I specifically asked for the eye brow wax with the facial when I called a few days ago about the appointment. She countered “ nobody told me that “. So my voice went up an octave in frustration because I have special plans next weekend and wanted the facial and especially the eye brow wax on Saturday to relax me and doll me up. She didn’t budge so I said I felt uncomfortable and left. Then I madly googled eyebrow wax near me found a place with same day appointments and was welcome with open arms. I also booked the next eye brow wax with them.
What I took away from this experience:
1 I hate confrontation ( the original post today was all about that but I have postponed it for now)
2 I hate looking forward to something and having my plans spoiled through no fault of my own ( usually I do something to wreck my expectation)
3 I hate when people don’t take accountability for their actions or lack of action as was my case ( see all my work rants)
4 I hate “making a scene in public” ( the German and Irish were on loudspeaker)
5 I hate feeling duped or that I’m not worth going the extra mile for (ie turn on the freakin machine while I’m having the facial)
Did I overreact? Was I a total bitch to this esthetician? I almost wrote a scathing review online but I decided I’ll never go to this establishment ever again. And there are greener pastures to graze in.
Stay safe stay well ❤️❤️❤️